There are numerous reasons why you would want to know the type of air conditioning unit that is in your home; one of those reasons is so you can help us identify issues and troubleshoot for repairs over the phone. This will help us to better assess your concerns and it will help us to formulate a plan of action before we get there. There are many different systems and makers, but most of what is out there is easily identified.
What Does It Look Like?
Most air conditioning units are one of two types. Either a full package unit or a split system. Package units are easy to identify because they are much larger than the split system. There is also normally an enclosure featured on the packaged version that does not appear on the split system. This enclosed area houses pumps and wires that feed directly into the house. This keeps the entire unit normally clean and free of pests, rain, and wildlife.
In comparison, the split unit system has a space between the house and the unit. This is the version that most people have—it sports a trademark grate all the way around it, with an open-air fan blade on the top (enclosed in another grate for safety, of course). With these units, the major blowing component is inside the house, so the air is filtered in through the outside and pumped to the blowing portion of the house.
Find the Make and Model
Some of the more helpful information for everyone, the make and model of your air conditioner will tell us all a lot about possible issues and possible remedies. Make works the same as finding the make of a car—just look for the logo. Most of the time these logos are printed or embossed on the face of the unit, although some are harder to find. By the time you locate the model number, you should have found the logo too. Once you find the model tag or sticker, you can Google information about your particular system, but we will use that information to make informed choices about how to deal with the problems you’re experiencing.
Things to Check Before You Give Us a Call
Like most servicing situations, after you’ve found the basic information about your system, we will likely run through a list of questions for you before we set up an appointment to head out and fix it. This list is important, as it can stop you from spending time and money on calling us when the issue was something else the entire time. Check out these questions before you call us, just as a precaution to see if you need help or not.
Double check that there is power going to the house, and that the section that is connected to the air conditioner is on. Sometimes fuses are tripped, cutting power to whatever is being used at the time.
Check that your air conditioning unit is not overrun by weeds or cluttered stuff. This can greatly impede air flow into the blower, but it also is a huge fire hazard.
While you’re looking at the air conditioner, check its air filter. If this becomes clogged the entire thing may stop working to prevent fires and accidents.
Double check that if there are batteries in your thermostat or in any of the related remotes, that they are changed and new.
If you have a split system, check that the indoor portion is on, and likewise, check that the outdoor portion is on and connected to everything it should be.
Many air conditioning units have moisture settings that stop any activity if it could damage the system or your home. Make sure to check all aspects of it to ensure that there is not a leak or a drain line issue.
Additionally, there is a secondary safety switch on all air conditioners, in case of accidents. If this switch has been touched, the unit will not work until it is fixed or put into the right position. Make sure that the switch is not tripped, as that is a common issue that can be fixed yourself.